Skip to main content
TrustRadius
Motive

Motive

Overview

What is Motive?

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management,…

Read more
Recent Reviews

easy and reliable

9 out of 10
December 30, 2023
Incentivized
We use Motive for reliable log book services in transportation, very easy and user friendly for drivers as well as admin
Continue reading

All in one program

10 out of 10
December 19, 2023
Incentivized
We have been using Motive for couple of years. The way the system is set to get notifications and updates on how each driver and equipment …
Continue reading

GREAT!

9 out of 10
December 14, 2023
Incentivized
Is one of the best ELD that I found in the market, the API is so easy and comprehensive, what I like the most is that the safety …
Continue reading

Keep moving with motive

10 out of 10
December 13, 2023
Incentivized
Use it in all our trucks great for keeping track of where everyone is and keeping in touch and helps with maintenance and diagnostic help …
Continue reading

Motive

10 out of 10
November 14, 2023
Incentivized
With the ever-changing environment of rules and regulations in the trucking industry, Motive keeps us in compliance with FMCSA rules on …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Motive?

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://gomotive.com/get-in…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

57 people also want pricing

Alternatives Pricing

What is Verizon Connect?

Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.

What is Onro?

Onro offers cloud delivery management software, a solution for Last-Mile Delivery businesses. The software helps dispatchers to control orders, drivers, and maintain a smooth running business. A driver's app (Android/iOS) is used to track orders, manage them, upload POD, and other…

Return to navigation

Product Details

What is Motive?

Motive empowers the people who run physical operations with tools to make their work safer and more productive. With Motive, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with AI, the Motive platform gives users visibility and control, and reduces manual workloads by automating and simplifying tasks.


Motive states they serve more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Motive Features

  • Supported: ELD Compliance
  • Supported: Vehicle Tracking
  • Supported: AI Dashcam
  • Supported: IFTA Fuel Tax Reporting
  • Supported: Driver Coaching
  • Supported: Vehicle Utilization
  • Supported: Vehicle Inspections
  • Supported: Vehicle Diagnostics
  • Supported: Messaging
  • Supported: Driver Workflow
  • Supported: App Marketplace
  • Supported: Open API
  • Supported: Trailer & Equipment Tracking
  • Supported: Facility Insights
  • Supported: WiFi Hotspot

Motive Screenshots

Screenshot of Fleet Management: 
Motive delivers GPS tracking, vehicle telematics, PTO monitoring, and OEM integrations, providing unmatched visibility into fleet operations. Fleet View gives real-time visibility and historical context to help you make informed decisions and deliver exceptional customer service.

-Motive automatically pairs drivers, vehicles, trailers, and equipment for complete visibility. 
-Real-time geofence notifications enhance operational control with immediate updates on fleet movement, scheduling, and security.
-Live traffic and weather conditions layered directly onto maps allow for precise route planning and navigation
-Historical activity search confirms service completions and helps swiftly resolve disputes.
-Detailed trip history and playback vehicle paths to confirm timely arrivals and service fulfillment.Screenshot of AI-Powered Driver Safety: 
Motive uses AI to monitor and protect drivers, and gives safety managers the tools to prevent accidents and reduce risk. Motive lets users choose which unsafe behaviors to detect, so as to not be overwhelmed with safety videos or exposed to unnecessary liability. The safety experience can be customized based on a program’s needs; choose which events to detect and the threshold at which they are detected.

-Motive uses an AI processor for computer vision from Ambarella.
-Motive detects more than 15+ unsafe behaviors.
-Ultra-wide HD video: 1440p at 30 frames per second vs 1080p at 15 frames per second
-Configurable storage based on video quality: 45-235 hours with long-duration cloud recall options.Screenshot of Equipment Monitoring:
Motive automatically pairs vehicles and assets, improving visibility and simplifying dispatch.

-Motive provides automated pairing of vehicles, assets, and drivers, streamlining fleet operations.
-Operational oversight with real-time tracking of locations of drivers, vehicles, and assets in motion.
-Supports review and report on past dispatches to validate deliveries and determine which vehicles or assets were used.Screenshot of Compliance:
Motive Compliance Hub centralizes ELD compliance, Driver Qualification, IFTA reporting, and CSA score management.

-Streamlines compliance related activities spanning ELD compliance, Driver Qualification, IFTA reporting, and CSA score management.
-Automates major workflows like unidentified trip assignment and HoS violation monitoring.
-Combines Hour of Service data and CSA insights for a comprehensive view of driver performance.

Motive Videos

Motive builds technology to improve the safety and productivity of businesses that power the physical economy. The fleet management and enterprise fleet management solutions combine IoT hardware with AI-powered applications to automate: Equipment and vehicle tracking. Driver ...
 Show More
Motive's advanced AI Dashcam detects risky driving behaviors and offers real-time coaching while prioritizing driver privacy. Combined with Motive's AI Omnicam, users gain 360-degree visibility around vehicles, ensuring no critical event goes unnoticed.

Motive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States of America, Canada, Mexico
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Verizon Connect, Samsara Vehicle Telematics, and Lytx are common alternatives for Motive.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Motive are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(152)

Attribute Ratings

Reviews

(1-25 of 43)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use motive to track drivers and for E-logs. This helps us determine timing for deliveries and track mileage for maintenance purposes.
  • GPS Tracking
  • E-logs
  • Phone app
  • Reliant on Wi-Fi. Included Wi-Fi is not sufficient
Motive works well for tracking drivers and for E-logs. My only real complaint is that it needs wifi to work. We purchassed tablets for the trucks and many of our drivers are not tech savy enough to maintain a hotspot from their phones. Their included wifi runs out very fast and then we cannnot properly view their logs once it runs out.
December 19, 2023

All in one program

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using Motive for couple of years. The way the system is set to get notifications and updates on how each driver and equipment is doing is wonderful. The customer service is amazing, as I have used both online chat and over the phone. Online chat is also very quick and easy. There asset tracking requires wiring which it would be nice if the solar system on it was much stronger for charging it. Cameras are amazing inside and outside they do a great job on quick catches and notifying. 100% i recommend it.
  • Tracking
  • Notifications
  • Updating on drivers driving point.
  • Once you delete a driver be nice if we can still pull them up under their name another tab for deactivated drivers be nice rather than completely being gone.
  • Cameras take too long to work even with live view.
We don't have much of issues with it. So far, it's doing great been using it for couple years now.
December 13, 2023

Keep moving with motive

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use it in all our trucks great for keeping track of where everyone is and keeping in touch and helps with maintenance and diagnostic help without being right at the unit happy with the way its working so far customer service has been great with getting issues resolved quick that we have had
  • Good customer care
  • Keeps track of all units
  • Good with keeping locations of all units
  • Shorter reset times
  • Happy so far
  • Seems to be working well
In a world where you need elogs motive is pretty good easy to run pretty good customers care team to help with getting things figured out only had it for a year now but happy with how it's been working so far easy to get va hold of and quick responses
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We switched to Motive when the state requirements were updated to necessitate digital log books for our big truck drivers. Unfortunately, none of our drivers are full time drivers and this leads to a lot of confusion and forgetting to update these digital logbooks. If the state would let us return to paper logs we would, and everyone here would be far less stressed when we do have to drive the big trucks.
  • They have a good install team
  • In my opinion, the app can be confusing to drivers, I am often having to remind them how to sign in properly, and to be honest I do not know if I am instructing them right.
  • I think it is weird that filling out a pre-inspection report does not connect the phone to the appropriate truck automatically.
  • Personally, I do not care for the need to sign logs for days where you did not drive, I sign more of those than actual driver reports.
The only scenario I can think of where I would recommend this product is if the individual I was speaking with had big trucks and needed digital log books per state regulations. I ranked this so low because I do not have any associates that are in need of such a product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Motive is used as the system to keep my company drivers within compliance with HOS. It also assists my company with tracking fuel and maintenance.
  • keep driver in compliance with HOS rules and regulations
  • let the company know when there is a maintenance fault
  • assists the company with tracking fuel making it easier to report Qrtly IFTA
  • alert company of unsafe acts
  • I had issues with adding another company to my fleet to track them while they were driving for my company.
  • I had issues when I first started using Motive with the install. Motive assisted with a talk through method, but it still didn't work. I ended up taking the truck to the shop 3x before they figured out the problem. So, I would like to see Techs nearby to assist with technical issues.
Motive is a pretty good system to use. It has many functions that can assist with making your business work for you. And I also like the fact that there is 24/7 assistance telephonically if needed. For example, I had two drivers using the same vehicle and for whatever reason I couldn't figure out why when one driver drove both drivers time would start. After contacting the help line through chat, they walked me through how to set up the drivers in the system and resolved it on the spot.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Motive (previously KeepTruckin) allows our dispatch to keep continuous eyes on our drivers. We are notified of their driving condition. The ease of use for mileage gathering and routes taken help our team use their time to focus on other areas of need.
  • Fast update for current location
  • Notifications of unsafe driving
  • quick customer service responses when needed
  • They can make setting up new drivers easier
  • Finding reports for total miles per truck
Motive (previously KeepTruckin) is easy to use for customer location updates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Motive for asset tracking and E-log book. Works Great and has a really easy interface for users as well as admins.
  • Page Navigation
  • Equipment setup
  • customer support
  • I get too many emails about their product.
Really easy interface for logistics and asset tracking.
August 25, 2023

Motive

Greg Downes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tracking drivers location, pickup and delivery times. Also used for reporting to government entities
  • Driver Tracking
  • Location Estimates
  • Milage and IFTA Reporting
  • Website load times
  • Ease of implementation - adding users
Tracking of trucks/drivers/loads. Legal ELD maintenance, govt reporting needs
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Motive allows us to make sure all vehicle movements are electronically logged and that the drivers are in safety compliance.
  • Tracks GPS
  • Tracks Fuel Usages
  • Managing DOT HOS
  • IFTA
  • We need to be able to add road side service repairs not just scheduled maintenance
  • I would like to be able to pull more functional reports
  • There is a button when doing query of logs for a period of time that says to export, AND IT SENDS TO THE DOT BUT DOES NOT SAY THAT IS WHAT IT WILL DO!!!!!!!!!!!!
It is a very user friendly program and I have been very happy with our purchase. We could not operate without a good ELD system. Motive from what I can tell is the best bang for your buck.
Score 1 out of 10
Vetted Review
Verified User
We use Motive (previously KeepTruckin) for our ELD needs, including logs and IFTA tracking
  • online interface user friendly
  • In my experience, extremely poor technical support for special needs
  • Takes all of ECM functions, no compatibility with other ECM systems
I believe the Motive (previously KeepTruckin) gateway is incompatible with any other system needing to access the ECM. We use EDGE monitoring systems so that our drivers can monitor their own temperatures and engine systems while they are driving, but even after repeated attempts to get Motive (previously KeepTruckin) to resolve our issues and, in my opinion, their failure to even try to understand why we needed this system to be compatible with our own needs, their final decision was that they couldn't help us and that we had to stay in the contract until it expired. To top it off, I felt the email subject denying our request was demeaning and unprofessional, indicating that we did not understand the ELD industry. If you have any special needs, I suggest you DO NOT get involved with Motive (previously KeepTruckin)!!
July 08, 2023

MOTIVE.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to create and manage routes for our fleet. We also get reports about driving scores & coaching for our drivers have a live image dashcam to further be able monitor, and in case of emergency, we can also pull footage so we can have our driver's backs if ever anything happens.
  • Precise tracking.
  • High-quality dashcam footage.
  • Great customer service.
  • I would like to be able to review footage on the mobile app without needing to request/download it.
I think Motive is well suited for any company with fleets of vehicles.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We installed the Motive hardware in our truck and the main purpose of the tool is to track our truck and for ELD compliance. We also use it to calculate the miles travelled in each state to pay our taxes and also get timely updates when a safety issues occurs on the road such as hard breaking or speeding.
  • Tracking
  • ELD Compliance
  • Reports
  • More features on the Mobile App
  • Summary of the reports can be improved
  • More filters to deep dive into the data
  • Updated Truck Mileage at each stop or end of the day, etc.
Motive is well suited to track your trucks location and for ELD compliance. It tracks a lot of data that can be used to understand a lot of business metrics and help make decision to lead to profitability The reports that it generates are Ok. But, there is lots of scope of improvement there. It needs some more work on making the mobile application have similar features that we get on the website application.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use motive to track our drivers, safety, compliance, and miles I have no problems with motive everything works efficiently for our business. Motive helps greatly with our Ifta taxes and supports our business with a line of credit to support our fuel. Motive has devices that we can use to track and make sure are drivers are driving safely.
  • Customer service
  • Upgrades
  • Lots of options
  • Too many emails
  • Better load board
  • Easy access to increased lines of credit
Motive does fear all a round for our business. I can easily do my Ifta taxes efficiently every time with no discrepancies. I’m able to request video footage of safety problems or accidents that protect us on the road. It’s nice to see the load board has good loads sometimes.
June 29, 2023

Great company

LaTrenda Nicholson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am very pleased with the system that is offered through Motive. When it's time to submit my reports I have no issues because everything is documented through the system. I have received so many congratulations through a DOT inspection and the company that keeps track of everything as well. Each time is has been notated on how simple it is to retrieve my information.
  • Punctual
  • Accurate
  • NA
I will definitely recommend to others who are looking for an electronic log company.
Lynn Cisneros | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using MOTIVE EDLs, DashCams & Fuel Cards in all 3 of our trucks since the day we opened for business. I can see exactly where our trucks are at all times & see what they see. I am able to run all my IFTA reports with accuracy. Their Customer Service Staff are on top of any issue we might have and quickly help us resolve every problem that presents itself. We are thrilled with MOTIVE on all points.
  • EDL
  • DashCam
  • Fuel Card
  • Customer Service
  • Sometimes the Customer Service Rep has too thick of an accent & is difficult to understand.
February 15, 2023

AWESOME SAUCE 😁

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I ordered the Motive ELD for my husband to put in his truck. We got it in the mail extremely quick. We got it installed and my husband is very happy with the service. My husband wants to figure out how to add the fuel receipts to the camera just to make it easier for him however I absolutely love having the Motive ELD.
  • They send alerts to my email so that I know when my husband takes a hard corner.
  • They send me alerts for hard braking.
  • They are super helpful and informative when you need anything from them.
  • They don't have a tablet to use for the ELD.
  • They don't have a GPS device other than the cell phone of the driver.
  • The camera to upload the fuel receipts could be much easier explained.
The only scenario that I have experience with is the emails for hard braking and corners. My husband uses the ELD. To the best of my knowledge he has no complaints with the device. It's better than the first ELD he purchased and it definitely works better. I highly recommend against everyone who needs an ELD, do not purchase anything from Truck X
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Motive keeps track of my drivers hours and also miles traveled. It is an excellent source for fuel usage management. The software gives diagnosis on how the truck is running and gives codes showing error numbers. I can also see what the fuel and dep levels are anytime during their tours.
  • Keep truck of drivers hours and violations
  • Excellent source for fuel usage per State
  • Diagnostic error codes
  • Mileage per state on website is not easy to find
  • Customer service is not easy to communicate with
  • The mapping sequence for drop to drop does not always work correctly
  • Being able to end a subscription when a truck is sold or totaled
Motive has glitches but for the most part does everything needed to track your truck and drivers. The software is fairly user friendly but the customer service could be more on point. I would definitely recommend for small trucking companies as a necessary tool to keep your company in compliance with DOT/FMCSA rules
December 01, 2022

Get started TODAY

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company began using Motive as a safe keep since February of 2021. The set up was easy and smooth. To ensure that I am always in compliance with DOT regulations, I receive appropriate notices through Motive such as when my 30 minute break and ensuring that my tractor and trailer has no defects. Lastly, the customer service is immaculate! I highly recommend!
  • Step by step details when communicating with customer service
  • Properly keeps track of all activity
  • Ease of use
  • Providing its own internet services
There was a time an employee let themselves on duty for the whole weekend. I contacted Motive, explained that this was an honest mistake and the issue was resolved immediately. The customer service agent verified that there was no movement. Customer service typically has a minimal wait time and are extremely resourceful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Motive is used in trucks as the electronic logging device & use dash cam
  • Keep detailed driver logs
  • Recommend edits on Driver logs
  • Tracks fuel & usage
  • Dash camera
  • Automatically send invoices
Dash camera saved us on an incident involving a wreck where the other party lied about what happened.
August 16, 2022

Buyer Beware

Score 1 out of 10
Vetted Review
Verified User
Incentivized
Utilized the ELD and camera devices. The dashboard is probably the only win out of the whole solution I feel. It is concise and easy to navigate. But unfortunately that is where it stops. The ELD uses bot WIFI and Bluetooth connections and this was where the problems arose from. It became unusable once you lost conductivity to either one of those. From my experience the data caps are also an issue as they state that it is a secure connection but we kept losing data and were always bumping up against our data limits on every device, which then would lock out the driver from logging in and created another issue with compliance. Overall we found that we spent way too much time and effort managing a platform that should have been seamless, but in the end had to switch out to another platform as the program was causing to much time on the phone with a support team that in my view spun you around in circles at time with no answer or outcome. Cameras were not worth the effort at the time as again you spend countless time timing to nail down a time frame of an incident, and then only can download 1 minute segments and if you try this to many times it will time you out and you have to come back later. In my opinion, honestly Not worth the time and effort to manage all the issues.
  • Dashboard
  • Map
  • Reports
  • conductivity
  • data connections
  • customer service
Dashboard works well, and when you run reports, as far as the ELD or cameras which is why you buy the program to begin with not worth the frustration you will gain in my opinion. Countless hours on the phone and trying to remedy conductivity problems with logging in and data limits within the program.
July 09, 2022

Worth the money

Charvin Broussard PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Primary use is to keep up trucks to keep track of drivers on the road monitoring their behaviors. we use it also for fuel porting coaching conversations about behavior when it comes to being on the road recognition comes to the outstanding employee. favorite thing about the product is the ease of abuse and how easy it is to monitor driver‘s hours and system pretty much automates and makes it easier for a driver to clock in and out and keep track of days or other favorite feature of the program involves reminders when drivers are close to going over there I was having violation
  • Driver Alert
  • Safety Score
  • IFTA Tracking
  • Easy to learn interface
  • Customer care when you call in.
  • Price point
  • Safety score video training.
I can think about a driver starting up off of one in truck due to the ease of news and also the price point for the equipment should be very easy for them to get up and running on the bike FM CSA guidelines. I know when you first shut off our cells have so much going on and some a product that is super easy to use is awesome and I can actually say that motive our job easy
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Motive as an ELD solution in our semi-truck. We utilize it for tracking mileage, truck location, engine status, driving details, log compliance, forms/PODs, fuel efficiency, driving speeds, and inspection reports. The dashboard is very user-friendly, with tabs that I was easily able to navigate while teaching myself the system. The over-the-phone support is THE BEST with Motive. Hands down. There is never a wait for a support rep, and they are very patient with you and the driver to work through any issue you may be having. My driver is easily able to monitor his HOS right from the app on his phone. The gateway was easy to install, and works well. A few times the driver's phone loses sync with the gateway and he ends up driving as an "unidentified trip." The resolution to this is usually to simply restart the phone or the gateway. That is literally my ONLY complaint! I like Motive. It absolutely fits my trucking needs. We have the road facing camera, too. I love it!
  • Customer service.
  • Ease of use.
  • Reliable equipment.
  • ELD sync feature drops.
  • Do not require forms as a part of compliance.
  • Alert driver if the truck is moving with no identified driver.
It is best for ANY trucking company that is dedicated to operating within compliance and with efficacy! The interface is user-friendly, and I love being able to see what my driver is seeing at any time. The software pays for itself a thousand times over. I only wish that forms were not a required part of the compliance graph, and that the sync to the driver's phone did not drop so frequently. It could just be my driver's phone however, so I do not hold that as a negative.
Peter McManus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We recently made the switch from another ELD service provider to Motive before our five-year contract ended. This is the fourth provider we've used over the last 10+ years and by far the one we are the most excited about. Motive by far surpasses the performance of anything we have experienced both from the perspective of features and benefits and from the perspective of system reliability. The system was easy to install in our trucks and the ELD component from the driver's perspective was easy to learn our drivers started using it after a couple of hours of training and practice. All of the features most important to our drivers are user-friendly including completing DOT approved edits to logs without management assistance. It is the safety and compliance features that we have benefitted and improved our business the most. Together with forward-facing dash cameras and speed alerts based on real-time roads being traveled on speed limits, we have increased our safety and compliance on the road. By reducing our speeds, we have realized a significant increase in fuel economy which has been especially important during volatile fuel prices. With a very sophisticated safety scoring system, we have been able to provide appreciation to our best drivers and encourage some drivers to improve their skills in a positive environment. Integration with our dispatch software is also important to us, and, again, Motive is unparalleled in the smoothness of the day-to-day operations with regards to information exchange between our office and drivers. The highlight of this integration is by using GPS technology, arrival and departure times at Shippers and Receivers are automatically updated into our Dispatch software with no user input at either end. The options for document transfer and handling have also contributed to our timeliness of invoicing and increased inefficiencies at the office.
  • The customer and technical support are amazing. You can talk to a real person on the phone who is knowledgeable and responsive. There are also online chat and email options.
  • The integration with our dispatch (TMS) software is flawless with nice features.
  • The total safety options are very robust. Our insurance carrier loves what we are reporting to them.
  • Pre-trip and post-trip inspections for trucks are fine, but for trailers (assets) it needs improvement which I am told is being worked on and should be released sometime in 2022.
  • There are certain reports I would like to see added that I have communicated to Motive, and they are open to receiving suggestions.
Honestly, I think Motive is very scalable for the commercial trucking industry and can't think of a scenario it wouldn't be appropriate for unless you are a company that doesn't care about compliance and safety on a very practical and friendly level.
April 09, 2022

MOTIVE!!!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Motive ELD and dashcam. It helps me stay compliant with the FMCSA and also keep up with the driver’s driving behavior. It is easy very easy to use it alerts you before a violation occurs. It keeps track of IFTA. The dashcam is clear and alerts you immediately if a hard brake occurs.
  • Communication
  • Knowledgeable
  • Great customer service.
  • Better sticking bracket for cable.
  • Stronger adhesive for ELD and dashcam.
  • Brake alert is too sensitive.
Motive has well suited me in certain situations like warning me one hour before a violation occurred so I did not go into violation. One time it didn’t suit me for some reason is a pickup truck ran a stop sign right in front of me causing me to brake and turn hard left to avoid collision and the dashcam didn’t pick it up which I don’t understand because it will pick up a hard brake for parking the truck when driving really slow about to come to a stop.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As required by the FMCSA, I use the Elog and software to maintain compliance with hours of service as well as tracking maintenance, fuel, and vehicle statistics. The software within Motive gives you the ability to view and track numerous things when it comes to running your business. The system is user-friendly, and not that difficult to understand.
  • Tracks hours of service
  • Always updated when needed
  • User friendly
  • Easy to understand what you're looking at
  • Is like to see more back office capability
  • It totals fuel gallons purchased, but not dollar amount
  • Should total maintenence expenses in history
  • Total the days out on the road away from home, weekly, monthly
I really don't have anything bad to say. Motive does exactly what it's advertised to do. I just wish more capability could be added (office as stated above) I have recommended this to a colleague, and they did in fact take my advice. As a paid subscriber, I believe additional services should be less expensive, like dash camera subscription, and asset tracking
Return to navigation